Replyco Helpdesk Platform Integration With Facebook Messenger
Facebook Communication. Simplified
Replyco’s Facebook Messenger integration makes managing social media questions
easy — and keeps your chat, email and social inquiries all in one tool.
Provide Instant Customer Support
for Your Social Brand
Convenient Access to Facebook Messages
View and reply to Facebook messages all from one location. Replyco helpdesk software for eCommerce makes it easy to take care of customer inquiries and get back to selling.
Improved Facebook Response Times
Everyone wants that “Very Responsive” badge on their company Facebook page. Centralized messaging leads to lightning-fast response times, which means you can improve your metrics and reputation.
Great for Multi-Channel Sellers
Many eCommerce pros sell on multiple channels (Facebook, Amazon, eBay, Shopify, etc.). Our Facebook integration means you can now handle ALL of your customer service from a single platform, including chat questions from your website.
Quick Integration & Setup
Replyco’s simple integration and setup means you’ll be up and running in no time! Plus, our Concierge Customer Support is always here to help with anything you need.
About Facebook Messenger
Long used for chatting online with friends, Facebook Messenger has quickly become the go-to medium for contacting support. More than 20 billion messages are exchanged between businesses and customers on Messenger each month. That’s a big number. And when asked, 64% of people across age groups say they’d rather message a business than call or email.
If you’re not already staying on top of your social customer support, now is the time to make it a priority. Thankfully, Replyco’s Facebook Messenger integration makes it easier than ever to view and respond to customer queries.