Linnworks Helpdesk Software

Linnworks Integration

Replyco’s integration with Linnworks creates a seamless, coordinated customer service experience.

Replyco Helpdesk Software for eCommerce Integration with Linnworks Platform

Better Together
7 Reasons Why Linnworks Users Love Replyco

2-Minute integration

Less than 2 minutes. Really — it’s that fast! And Replyco’s Concierge Customer Support is here to help with anything you need.

2-Minute integration

At-risk order detection

Avoid costly mistakes by automatically tagging and parking potential problem orders, like cancellation or change of address requests, directly from within Linnworks.

At-risk order detection

Run from Linnworks OR Replyco

Replyco helpdesk software runs directly from within the Linnworks platform or on its own via web or mobile app. Choose whichever method is more convenient for you!

Run from Linnworks or Replyco

Linnworks order data

View Linnworks order data, including Linnworks product numbers, alongside customer messages. Everything eCommerce sellers need to know in one place.

Linnworks order data

Linnworks-specific tags

Use tags such as #linnworks_order_id# to customize and save time on manual responses, auto-responders and email templates.

Linnworks-specific tags

Two-way notes sync

Automatic syncing of notes made within either system means you and your staff never miss a thing.

Two-way notes sync

Full audit trail

See exactly what happens with an order from beginning to end. You can easily review every step of the customer journey.

Full audit trail

Linnworks invoices

Download invoices from Linnworks, save them in Replyco and attach them to messages. Simple. The way invoicing should be.

Linnworks invoices

About Linnworks

Linnworks is an eCommerce platform that enables online sellers to automate key processes, reduce costs, and grow their revenue. Order and inventory management software with 150+ marketplace and courier integrations.

Loved by eCommerce sellers everywhere ❤️

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