Linnworks Helpdesk Software
Replyco’s integration with Linnworks creates a seamless, coordinated customer service experience.
7 Reasons Why Linnworks Users Love Replyco
Less than 2 minutes. Really — it’s that fast! And Replyco’s Concierge Customer Support is here to help with anything you need.
At-risk order detection
Avoid costly mistakes by automatically tagging and parking potential problem orders, like cancellation or change of address requests, directly from within Linnworks.
Run from Linnworks OR Replyco
Replyco helpdesk software runs directly from within the Linnworks platform or on its own via web or mobile app. Choose whichever method is more convenient for you!
Linnworks order data
View Linnworks order data, including Linnworks product numbers, alongside customer messages. Everything eCommerce sellers need to know in one place.
Use tags such as #linnworks_order_id# to customize and save time on manual responses, auto-responders and email templates.
Two-way notes sync
Automatic syncing of notes made within either system means you and your staff never miss a thing.
Full audit trail
See exactly what happens with an order from beginning to end. You can easily review every step of the customer journey.
Download invoices from Linnworks, save them in Replyco and attach them to messages. Simple. The way invoicing should be.
Linnworks is an eCommerce platform that enables online sellers to automate key processes, reduce costs, and grow their revenue. Order and inventory management software with 150+ marketplace and courier integrations.