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Resources for eCommerce

22 Live Chat Statistics - Replyco

Live Chat Statistics: 22 Facts Every Sales Pro Should Know

From rising consumer preferences and expectations to increased sales, learn more about the facts and stats surrounding live chat customer support.

22 Ways to Collect Customer Feedback — The Ultimate Guide

Customer feedback is crucial to business growth and profitability. Here are 22 different ways to collect it throughout the buyer journey.

September 21, 2020 - customer feedbackhow-totips

21 Sure-Fire Ways to Encourage Customer Loyalty

From providing excellent service and top-notch products to hiring the right people, here are 21 ways to boost customer loyalty that you can implement today.

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

43 Customer Appreciation Tactics that Can Improve Brand Loyalty

Want to show buyers you value them and encourage brand loyalty? Use our guide to determine the best customer appreciation method(s) for your business. 

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Replyco Sprint 7 - New Features including eBay Returns and Refunds

Replyco Sprint 7: New Features Take User Experience to the Next Level

With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.

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3 Useful Tools for Managing Remote Teams Replyco Helpdesk for eCommerce

3 Useful Tools for Managing Teams Remotely

More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.

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How to Write a Value Proposition / Product Description that Sells

Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.

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