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Resources for eCommerce

How to Create a Customer Journey Map: Steps + Examples

Learn why every seller needs a customer journey map strategy, plus find simple instructions and step-by-step examples in this easy-to-follow guide.

How to Get Great Customer Reviews (& Why You Need Them)

Learn more about why customer reviews are important (including stats), ways to collect them and how to encourage positive feedback.

Customer Acquisition vs. Customer Retention: Stats, Trends & Tips

Should you focus more on customer acquisition, customer retention or both? Learn about the stats, trends and tips for improving them here.

25 Rules for Great Customer Service: Your Step-by-Step Guide

We’ve compiled data from tons of resources to list the top 25 rules for great customer service. Here’s your ultimate guide.

19 Ways to Conquer Fear of Rejection in Sales

Working in sales is tough, but it can also be incredibly rewarding. Here are 19 ways to overcome your fear of rejection when making pitches.

February 16, 2021 - how-toSalestips

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How to Block a Buyer on eBay - Replyco Helpdesk Software for eCommerce

How to Block a Buyer on eBay (Steps + Tips)

Unfortunately, sellers must sometimes block a buyer on eBay. Learn how to do it, plus get expert insights on why and when you should, here.

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Customer Retention

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

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Pricing Strategies

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

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