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Resources for eCommerce

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

June 17, 2020 - ecommercehow-totips

The 29 Most Important Customer Service Skills for eCommerce Sellers

From patience to product knowledge, these are the 29 must-have customer service skills every eCommerce pro should develop and master.

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Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

Replyco Customer Catch-up Workshop

Customer Catch-up Workshop July 28

Join the Replyco team for a live video and workshop, just for customers!

5 Tips to Issuing an Effective Apology - Customer Service Tips

5 Tips for Issuing an Effective Customer Apology

Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.

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