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Resources for eCommerce
52 Ways to Handle Customer Complaints Like a Pro
Customer complaints are a guaranteed part of working in sales, but here are 52 tips for turning unhappy shoppers into loyal brand ambassadors.
Email Marketing: Your Definitive Guide to List Building
The ultimate resource for getting the most out of your list building campaigns, featuring expert insights from the email marketing pros at Litmus.
Live Chat Statistics: 22 Facts Every Sales Pro Should Know
From rising consumer preferences and expectations to increased sales, learn more about the facts and stats surrounding live chat customer support.
22 Ways to Collect Customer Feedback — The Ultimate Guide
Customer feedback is crucial to business growth and profitability. Here are 22 different ways to collect it throughout the buyer journey.
21 Sure-Fire Ways to Encourage Customer Loyalty
From providing excellent service and top-notch products to hiring the right people, here are 21 ways to boost customer loyalty that you can implement today.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.