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Resources for eCommerce

52 Ways to Handle Customer Complaints Like a Pro

Customer complaints are a guaranteed part of working in sales, but here are 52 tips for turning unhappy shoppers into loyal brand ambassadors.

December 16, 2020 - customer complaintshow-totips

Email Marketing: Your Definitive Guide to List Building

The ultimate resource for getting the most out of your list building campaigns, featuring expert insights from the email marketing pros at Litmus.

Live Chat Statistics: 22 Facts Every Sales Pro Should Know

From rising consumer preferences and expectations to increased sales, learn more about the facts and stats surrounding live chat customer support.

22 Ways to Collect Customer Feedback — The Ultimate Guide

Customer feedback is crucial to business growth and profitability. Here are 22 different ways to collect it throughout the buyer journey.

September 21, 2020 - customer feedbackhow-totips

21 Sure-Fire Ways to Encourage Customer Loyalty

From providing excellent service and top-notch products to hiring the right people, here are 21 ways to boost customer loyalty that you can implement today.

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Replyco Sprint 7: New Features Take User Experience to the Next Level

With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.

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3 Useful Tools for Managing Remote Teams Replyco Helpdesk for eCommerce

3 Useful Tools for Managing Teams Remotely

More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.

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