Learn. Connect. Engage.
Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.
Resources for eCommerce
The ultimate resource for getting the most out of your list building campaigns, featuring expert insights from the email marketing pros at Litmus.
From rising consumer preferences and expectations to increased sales, learn more about the facts and stats surrounding live chat customer support.
Customer feedback is crucial to business growth and profitability. Here are 22 different ways to collect it throughout the buyer journey.
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
You may also like
More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.
With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.
More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.