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Resources for eCommerce
The ultimate resource for getting the most out of your list building campaigns, featuring expert insights from the email marketing pros at Litmus.
From rising consumer preferences and expectations to increased sales, learn more about the facts and stats surrounding live chat customer support.
Customer feedback is crucial to business growth and profitability. Here are 22 different ways to collect it throughout the buyer journey.
Discover your options as a seller and the steps you should take to remove negative feedback on eBay. Plus, find tips for improving future reviews.
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
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Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.
More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.
Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.