Learn. Connect. Engage.

Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.

Brainery

Resources for eCommerce

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

43 Customer Appreciation Tactics that Can Improve Brand Loyalty

Want to show buyers you value them and encourage brand loyalty? Use our guide to determine the best customer appreciation method(s) for your business. 

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

June 17, 2020 - ecommercehow-totips

The 29 Most Important Customer Service Skills for eCommerce Sellers

From patience to product knowledge, these are the 29 must-have customer service skills every eCommerce pro should develop and master.

Popular

You may also like

5 Tips to Issuing an Effective Apology - Customer Service Tips

5 Tips for Issuing an Effective Customer Apology

Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.

3682 Views
Box

State of eCommerce: Buyer Habit Trends

More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.

3542 Views
Pricing Strategies

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

3320 Views

Popular