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Resources for eCommerce

15 Companies with Amazing Customer Service + What They Teach Us

From Amazon to Trader Joe’s, here are 15 companies that provide excellent customer service, as well as the business lessons you can learn from them.

eCommerce 101: Everything You Need to Know About Inventory Turnover Ratio

Having an optimal inventory turnover ratio is critical to success and profit in the eCommerce industry. Learn how to calculate and improve it here.

35 Things Every Seller Should Do to Offer Great Customer Service

In our latest full-length guide, we’re counting down everything you should be doing to offer excellent customer service.

How to Run a Customer-Centric Business: The Ultimate Guide

Putting customers first is a sure-fire way to increase sales, growth and ROI. Here’s a step-by-step guide to creating a customer-centric business strategy.

80+ Email Marketing Stats (Some of These Might Surprise You)

Email marketing can improve everything from ROI to engagement. Here’s your full guide to all the stats you need to know for 2021 and beyond.

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3 Useful Tools for Managing Teams Remotely

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32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

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