Save Big with
Unlimited Everything 🤝
No more unpredictable costs. No more message counting. Always know what you'll pay. Unlimited tickets, users and integrations included with all plans. Your first 7 days are on us!
GROWTH
$
For growing eCommerce businesses
- Unlimited tickets and messages
- Unlimited users
- Unlimited integrations
- ✔ Industry-leading helpdesk
- ✔ Auto-matched order details
- ✔ Priorities and SLA
- ✔ Translation
- ✔ Auto-responders
- ✔ Rules
- ✔ Labels and folders
- ✔ Customers
- ✔ Orders
- ✔ Products
- ✔ Returns and refunds
- ✔ Feedback alerts
- ✔ Basic reporting
- ✔ Full onboarding
BUSINESS
$
For established eCommerce businesses
- Unlimited tickets and messages
- Unlimited users
- Unlimited integrations
Includes all Growth features plus:
- ✔ Chat
- ✔ Smart filters
- ✔ User permissions
- ✔ User collision detection
- ✔ Channel-specific templates
- ✔ Channel-specific signatures
- ✔ Advanced reporting
- ✔ Full onboarding
ENTERPRISE
Custom
For high-volume businesses and agencies
- Unlimited tickets and messages
- Unlimited users
- Unlimited integrations
Includes all Business features plus:
- ✔ Custom fields
- ✔ Dashboard customisation
- ✔ Dedicated account manager
- ✔ Lifetime historical data
- ✔ Full+ onboarding
- ✔ Dedicated server environment (optional)
- ✔ Bespoke development (optional)
- ✔ API Access (optional)
“For a low monthly payment, you can have something that funnels all of your customer service into one place. Once Replyco is up and running, you can kind of set it and forget it. It just works perfectly and I’m getting more positive feedback now than ever before.”
Ira Cohen
Founder & Owner
Questions & answers
Frequently asked questions
What if I have an especially high message / ticket count during one month because of being busy? Will my price go up?
Nope! With unlimited tickets, it doesn’t matter if you handle 1 ticket per month or 1,000. Your monthly price will always be the same and in alignment with the plan you chose.
Are there additional fees for different integrations?
Never. Replyco offers unlimited integrations at no extra cost regardless of plan level.
Plus, there are no add ons needed for any marketplace or platform. Amazon, eBay, Shopify, Linnworks and more are all available as seamless integrations directly within the Replyco system.
Does Replyco really offer unlimited users for all plan levels at no additional cost?
Yep. Unlike many competitors, we enable sellers to add as many users as they’d like on the Replyco system at no extra cost. So go ahead and invite your whole team; we won’t charge you another dime!
Do you help with account setup?
Absolutely! From getting you up and running to answering questions along the way, we’re here to help with whatever you need. Subscribers to our Enterprise plan will even get a dedicated account manager at no extra cost.
