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Resources for eCommerce
How Rinkit Crushes Customer Support Goals
Discover how Rinkit uses Replyco helpdesk software for eCommerce to keep customer support on point and organise messaging.
How Rajani’s Saves 8 Hours per Month on Customer Messaging (+ More)
From saving time on customer messaging to reducing errors to streamlining eCommerce stock, Rajani’s uses Replyco and Linnworks in a winning combination.
How The Online Pound Store Achieved 3 Keys to eCommerce Success
Discover how eCommerce seller The Online Pound Store used Replyco to improve customer service, boost organization and save time.
How Fantastic Sports Store Reduced Response Times by 83% & Improved Customer Feedback
Discover how Fantastic Sports Store founder Ira Cohen reduced response times and improved customer feedback while spending more time with his family.
How RaceTI Slashed Time Spent on Customer Messaging in Half
Rauf Baig handles all of the customer messaging for RaceTI on his own, yet doesn’t spend a ton of time doing so. Learn more about his techniques here.
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Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.