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Resources for eCommerce

Case Study: Maximizing Growth for Direct Plants with Spark Sales Online

Discover how Direct Plants, a leading UK gardening supplier, achieved remarkable growth through a strategic partnership with Spark Sales Online. Using tailored eCommerce services, SEO optimization, and Replyco’s helpdesk software, they enhanced customer satisfaction, improved product visibility, and streamlined operations.

How Rinkit Crushes Customer Support Goals

Discover how Rinkit uses Replyco helpdesk software for eCommerce to keep customer support on point and organise messaging.

How Rajani’s Saves 8 Hours per Month on Customer Messaging (+ More)

From saving time on customer messaging to reducing errors to streamlining eCommerce stock, Rajani’s uses Replyco and Linnworks in a winning combination.

How The Online Pound Store Achieved 3 Keys to eCommerce Success

Discover how eCommerce seller The Online Pound Store used Replyco to improve customer service, boost organization and save time.

How Fantastic Sports Store Reduced Response Times by 83% & Improved Customer Feedback

Discover how Fantastic Sports Store founder Ira Cohen reduced response times and improved customer feedback while spending more time with his family.

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What eBay Star Colors Mean + How to Improve Yours - Replyco Helpdesk Software for eCommerce

What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

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Customer service

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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eBay’s Policy

Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

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