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Resources for eCommerce
Case Study: Maximizing Growth for Direct Plants with Spark Sales Online
Discover how Direct Plants, a leading UK gardening supplier, achieved remarkable growth through a strategic partnership with Spark Sales Online. Using tailored eCommerce services, SEO optimization, and Replyco’s helpdesk software, they enhanced customer satisfaction, improved product visibility, and streamlined operations.
How Rinkit Crushes Customer Support Goals
Discover how Rinkit uses Replyco helpdesk software for eCommerce to keep customer support on point and organise messaging.
How Rajani’s Saves 8 Hours per Month on Customer Messaging (+ More)
From saving time on customer messaging to reducing errors to streamlining eCommerce stock, Rajani’s uses Replyco and Linnworks in a winning combination.
How The Online Pound Store Achieved 3 Keys to eCommerce Success
Discover how eCommerce seller The Online Pound Store used Replyco to improve customer service, boost organization and save time.
How Fantastic Sports Store Reduced Response Times by 83% & Improved Customer Feedback
Discover how Fantastic Sports Store founder Ira Cohen reduced response times and improved customer feedback while spending more time with his family.
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Customer Expectations: 18 Things Today’s Shoppers Want
Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.