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Tag: customer support
How Fantastic Sports Store Reduced Response Times by 83% & Improved Customer Feedback
Discover how Fantastic Sports Store founder Ira Cohen reduced response times and improved customer feedback while spending more time with his family.
How eCommerce Seller ShopMonk Improved Customer Support by 30%
Learn how successful eCommerce seller ShopMonk used Replyco helpdesk software to slash response times by 30% and improve customer support.
25 Rules for Great Customer Service: Your Step-by-Step Guide
We’ve compiled data from tons of resources to list the top 25 rules for great customer service. Here’s your ultimate guide.
15 Companies with Amazing Customer Service + What They Teach Us
From Amazon to Trader Joe’s, here are 15 companies that provide excellent customer service, as well as the business lessons you can learn from them.
35 Things Every Seller Should Do to Offer Great Customer Service
In our latest full-length guide, we’re counting down everything you should be doing to offer excellent customer service.
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32 Research-Supported Customer Retention Strategies that Really Work (with Stats)
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
State of eCommerce: Buyer Habit Trends
More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.
23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales
Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.
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