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Tag: Case Study

How Cheeky Zebra Saved 1.5 Hours per Day & Improved Customer Service

Learn how eCommerce seller Cheeky Zebra uses Replyco to reduce manual efforts and save time while taking customer service to the next level.

How eCommerce Seller ShopMonk Improved Customer Support by 30%

Learn how successful eCommerce seller ShopMonk used Replyco helpdesk software to slash response times by 30% and improve customer support.

How eBay Seller Bedrooms Plus Improved Customer Service

Bedrooms Plus company director Craig McCormack discusses how his team uses Replyco to improve customer service, email management and communications.

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Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.

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