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Tag: tools

Amazon feedback announced with Replyco Sprint 15

From Amazon feedback requests to user role management, file drag and drop, and team mentions, Sprint 15 helps you stay on top of your reputation with better customer service.

Sprint 14 Focuses on Instagram, Intuitive Features & Linnworks At-Risk Order Detection

From Instagram to Linnworks at-risk order detection and smart filters, Sprint 14 is designed to make servicing your customers faster, easier, and more intuitive.

November 3, 2021 - ecommercerelease notestools

Introducing Helpdesk Software with No Limits

We’ve been teasing a big announcement and it’s finally here! eCommerce sellers can now say goodbye to helpdesk ticket limits (and hello to savings). 

September 1, 2021 - ecommercenewstools

How RaceTI Slashed Time Spent on Customer Messaging in Half

Rauf Baig handles all of the customer messaging for RaceTI on his own, yet doesn’t spend a ton of time doing so. Learn more about his techniques here.

Sprint 13 Debuts More Customized SLA & Live Chat Management

From better SLA control to new live chat options and more, Replyco’s Sprint 13 update lets users tailor and streamline their customer support strategy.

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