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Tag: tools
How to Grow Your eCommerce Business Using AI Tools
Looking for ways to use AI tools to grow your eCommerce business? We’ve compiled 7 strategies to elevate your eCommerce store success with AI-powered solutions.
Amazon feedback announced with Replyco Sprint 15
From Amazon feedback requests to user role management, file drag and drop, and team mentions, Sprint 15 helps you stay on top of your reputation with better customer service.
Sprint 14 Focuses on Instagram, Intuitive Features & Linnworks At-Risk Order Detection
From Instagram to Linnworks at-risk order detection and smart filters, Sprint 14 is designed to make servicing your customers faster, easier, and more intuitive.
How RaceTI Slashed Time Spent on Customer Messaging in Half
Rauf Baig handles all of the customer messaging for RaceTI on his own, yet doesn’t spend a ton of time doing so. Learn more about his techniques here.
Sprint 13 Debuts More Customized SLA & Live Chat Management
From better SLA control to new live chat options and more, Replyco’s Sprint 13 update lets users tailor and streamline their customer support strategy.
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Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.