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Resources for eCommerce

Sprint 8 Offers Better Dashboard & Reporting, New Dark Mode Theme and More

The Replyco Sprint 8 update provides eCommerce sellers with a host of useful tools to better manage communications, including our new Dashboard.

Replyco Sprint 7 - New Features including eBay Returns and Refunds

Replyco Sprint 7: New Features Take User Experience to the Next Level

With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.

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Replyco Sprint 6: New Email Features & Updates for eCommerce, Customer Service

With clickable order numbers and much more, Replyco’s new features and improvements will make email management for eBay and Amazon sellers easier than ever.

May 21, 2020 - release notes
Introducing Our Best Features Yet

Introducing Our Best Features Yet

From forwarding, to channel email templates to creating a customisable user experience, Replyco Helpdesk has been hard at work developing new features. Details inside.

May 12, 2020 - release notes
Jodi Gaines

Jodi Gaines Joins Replyco as Chief Growth Officer

Jodi joins the Replyco team, bringing with her a long history of brand building and growth management.

May 12, 2020 -

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Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.

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eCommerce 101: What’s the Difference Between Customer Service & Customer Support?

Learn about the difference between customer service and customer support, as well as how they work together and tips for mastering both.

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