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Resources for eCommerce

Amazon feedback announced with Replyco Sprint 15

From Amazon feedback requests to user role management, file drag and drop, and team mentions, Sprint 15 helps you stay on top of your reputation with better customer service.

Sprint 14 Focuses on Instagram, Intuitive Features & Linnworks At-Risk Order Detection

From Instagram to Linnworks at-risk order detection and smart filters, Sprint 14 is designed to make servicing your customers faster, easier, and more intuitive.

November 3, 2021 - ecommercerelease notestools

Sprint 13 Debuts More Customized SLA & Live Chat Management

From better SLA control to new live chat options and more, Replyco’s Sprint 13 update lets users tailor and streamline their customer support strategy.

Replyco Announces Integration with Amazon Australia

Replyco’s highly anticipated Amazon Australia integration is now available! Learn how to add the integration, what it includes and more here.

Sprint 12 Offers Fruugo Integration, Telegram Messaging & Enhanced User-Experience

Sprint 12 offers users a plethora of new features that multichannel sellers are sure to love, including Fruugo integration, Telegram, eBay notes and more.

February 1, 2021 - ecommercerelease notestools

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Customer Expectations - Replyco Helpdesk Software for eCommerce

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Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.

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