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Resources for eCommerce
Autumn ‘22 Product Release: Shopify App, Aircall, Veeqo, Katana integrations, and more
Take your business to the next level with new integrations and innovations from the Autumn ‘22 Product Release.
Summer ’22 Product Release: ChannelAdvisor Integration, Cancel eBay Orders, 2FA and more
Transform your business with new integrations and innovations from the Summer ’22 Product Release.
Wish integration, auto-responders and templates for live chat and social media, now available on Replyco
From Wish.com integration to auto-responders for live chat, Telegram and social media channels, to a new “Fallbacks” feature, our latest release is designed to make servicing your customers faster, easier and more intuitive. Let’s go!
Replyco Announces Etsy Marketplace Integration
From same screen order data, to team collaboration and SLA support, read how Replyco can help you manage customer messages from Etsy, the fastest growing online retailer.
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From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Customer Expectations: 18 Things Today’s Shoppers Want
Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.