Learn. Connect. Engage.

Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.

Brainery

Resources for eCommerce

Sprint 14 Focuses on Instagram, Intuitive Features & Linnworks At-Risk Order Detection

From Instagram to Linnworks at-risk order detection and smart filters, Sprint 14 is designed to make servicing your customers faster, easier, and more intuitive.

November 3, 2021 - ecommercerelease notestools

Introducing Helpdesk Software with No Limits

We’ve been teasing a big announcement and it’s finally here! eCommerce sellers can now say goodbye to helpdesk ticket limits (and hello to savings). 

September 1, 2021 - ecommercenewstools

Sprint 13 Debuts More Customized SLA & Live Chat Management

From better SLA control to new live chat options and more, Replyco’s Sprint 13 update lets users tailor and streamline their customer support strategy.

Replyco Announces Integration with Amazon Australia

Replyco’s highly anticipated Amazon Australia integration is now available! Learn how to add the integration, what it includes and more here.

Sprint 12 Offers Fruugo Integration, Telegram Messaging & Enhanced User-Experience

Sprint 12 offers users a plethora of new features that multichannel sellers are sure to love, including Fruugo integration, Telegram, eBay notes and more.

February 1, 2021 - ecommercerelease notestools

Popular

You may also like

What eBay Star Colors Mean + How to Improve Yours - Replyco Helpdesk Software for eCommerce

What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

17045 Views
Customer service

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

13592 Views
eBay’s Policy

Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

9928 Views

Popular