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Resources for eCommerce
Summer ’24 Product Release: Revolutionizing Customer Support with AI
Welcome to our much-anticipated Summer ’24 Product Release! As we begin this journey together, we are thrilled to unveil an array of exciting enhancements and innovations that are set to revolutionize the landscape of customer support.
Case Study: Maximizing Growth for Direct Plants with Spark Sales Online
Discover how Direct Plants, a leading UK gardening supplier, achieved remarkable growth through a strategic partnership with Spark Sales Online. Using tailored eCommerce services, SEO optimization, and Replyco’s helpdesk software, they enhanced customer satisfaction, improved product visibility, and streamlined operations.
How to Drive Organic Social Media Traffic to Your Ecommerce Store
Learn how to drive social media traffic to your Ecommerce store. This blog covers 6 powerful tactics, from choosing a social platform to running contests.
Should you outsource your eCommerce fulfilment?
As an online retailer, your business will inevitably hit stumbling blocks that hinder growth, so it’s important to identify them as early as possible. Whether it’s your shipping costs, technical infrastructure, warehousing and storage, product sourcing, sales and/or marketing, there are always economies of scale to be had, and efficiencies to be gained. In this article we’ll focus on the order fulfilment element of your business, to help you make an educated and informed decision.
❄️ Winter ’24 Product Release: WhatsApp & Shopline Integrations, Enhanced Order Tracking and much more.
High five! Your journey to excellence has been streamlined and made more efficient.
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Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Customer Expectations: 18 Things Today’s Shoppers Want
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