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Tag: customer acquisition

Customer Acquisition vs. Customer Retention - Replyco Helpdesk Software for eCommerce

Guides

Customer Acquisition vs. Customer Retention: Stats, Trends & Tips

Should you focus more on customer acquisition, customer retention or both? Learn about the stats, trends and tips for improving them here.

February 24, 2021 - customer acquisition customer retention Stats

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How to Remove Negative Feedback on eBay (Tips for Sellers)

Discover your options as a seller and the steps you should take to remove negative feedback on eBay. Plus, find tips for improving future reviews.

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

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5 Tips for Issuing an Effective Customer Apology

Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.

State of eCommerce: Buyer Habit Trends

More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.

Pricing Strategies

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

Popular

How to Remove Negative Feedback on eBay (Tips for Sellers)

Discover your options as a seller and the steps you should take to remove negative feedback on eBay. Plus, find tips for improving future reviews.

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.