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Tag: customer retention
Customer Acquisition vs. Customer Retention: Stats, Trends & Tips
Should you focus more on customer acquisition, customer retention or both? Learn about the stats, trends and tips for improving them here.
32 Research-Supported Customer Retention Strategies that Really Work (with Stats)
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
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5 Tips for Issuing an Effective Customer Apology
Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.
State of eCommerce: Buyer Habit Trends
More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.
23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales
Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.
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