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Tag: customer retention
32 Research-Supported Customer Retention Strategies that Really Work (with Stats)
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
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32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
How to Write a Value Proposition / Product Description that Sells
Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.
eCommerce 101: What’s the Difference Between Customer Service & Customer Support?
Learn about the difference between customer service and customer support, as well as how they work together and tips for mastering both.
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