pot

Get a product tour

Learn. Connect. Engage.

Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.

Brainery

Tag: customer retention

Guides

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

August 1, 2020 - customer retentioncustomer serviceecommerce

Popular

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

2287 Views

5 Tips for Issuing an Effective Customer Apology

Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.

2148 Views

State of eCommerce: Buyer Habit Trends

More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.

1931 Views

You may also like

Replyco Sprint 7 - New Features including eBay Returns and Refunds

Replyco Sprint 7: New Features Take User Experience to the Next Level

With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.

1856 Views
3 Useful Tools for Managing Remote Teams Replyco Helpdesk for eCommerce

3 Useful Tools for Managing Teams Remotely

More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.

1559 Views

How to Write a Value Proposition / Product Description that Sells

Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.

1515 Views

Popular

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

2287 Views

5 Tips for Issuing an Effective Customer Apology

Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.

2148 Views

State of eCommerce: Buyer Habit Trends

More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.

1931 Views
ads image

Take Control of Your Inbox - Stop Paying Per User

Improve response rates across eBay, Amazon, Shopify & more - all for an affordable price. Unlimited users & accounts. Free 7-Day Trial.

ads logo
Replyco
Learn more
ads image

One Platform. Total Commerce Control

We put commerce connectivity at the center of your organization, giving you the ability to grow, automate and be in control of your business.

ads logo
Linnworks
Learn more