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Tag: customer retention
Customer Acquisition vs. Customer Retention: Stats, Trends & Tips
Should you focus more on customer acquisition, customer retention or both? Learn about the stats, trends and tips for improving them here.
32 Research-Supported Customer Retention Strategies that Really Work (with Stats)
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
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How to Block a Buyer on eBay (Steps + Tips)
Unfortunately, sellers must sometimes block a buyer on eBay. Learn how to do it, plus get expert insights on why and when you should, here.
What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.