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Tag: ecommerce
Navigating the Holiday Return Rush
In this edition of “Notes from the C-Suite Desk,” Jodi discusses how to plan your holiday return strategy, including common challenges and how to solve them.
How to Manage Orders & Maintain the Customer Experience During the Holiday Shopping Season
Guest article from Linnworks on the top challenges facing eCommerce sellers this holiday season, as well as tips on how to tackle them.
Sprint 11 Debuts Facebook Messenger Integration, Live Chat Management and More
From a new Facebook Messenger integration to live chat instant message management and more, Sprint 11 has the customer service tools eCommerce pros need.
Using Customer Service as a Marketing Strategy
In this edition of “Notes from the C-Suite Desk,” Jodi offers common sense tips on how to use great customer service to achieve marketing and sales goals.
Live Chat Statistics: 22 Facts Every Sales Pro Should Know
From rising consumer preferences and expectations to increased sales, learn more about the facts and stats surrounding live chat customer support.
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More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.
How to Write a Value Proposition / Product Description that Sells
Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.
