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Tag: ecommerce

5 Strategies and Best Practices for eCommerce Customer Service

Guest post from the customer service outsourcing experts at LTVplus on 5 strategies and best practices for eCommerce Customer Service.

August 17, 2022 - customer serviceecommerce

Summer ’22 Product Release: ChannelAdvisor Integration, Cancel eBay Orders, 2FA and more

Transform your business with new integrations and innovations from the Summer ’22 Product Release.

Wish integration, auto-responders and templates for live chat and social media, now available on Replyco

From Wish.com integration to auto-responders for live chat, Telegram and social media channels, to a new “Fallbacks” feature, our latest release is designed to make servicing your customers faster, easier and more intuitive. Let’s go!

Replyco Announces Etsy Marketplace Integration

From same screen order data, to team collaboration and SLA support, read how Replyco can help you manage customer messages from Etsy, the fastest growing online retailer.

Amazon feedback announced with Replyco Sprint 15

From Amazon feedback requests to user role management, file drag and drop, and team mentions, Sprint 15 helps you stay on top of your reputation with better customer service.

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