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Tag: ecommerce
eCommerce 101: What’s the Difference Between Customer Service & Customer Support?
Learn about the difference between customer service and customer support, as well as how they work together and tips for mastering both.
State of eCommerce: Buyer Habit Trends
More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.
Tools to Help eCommerce Sellers Work Remotely
From Slack to Todoist, we’ve put together a list of our favorite tools perfect for helping eCommerce sellers and their team work remotely.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
Customer Expectations: 18 Things Today’s Shoppers Want
Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.