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Tag: ecommerce
eCommerce 101: What’s the Difference Between Customer Service & Customer Support?
Learn about the difference between customer service and customer support, as well as how they work together and tips for mastering both.
State of eCommerce: Buyer Habit Trends
More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.
Tools to Help eCommerce Sellers Work Remotely
From Slack to Todoist, we’ve put together a list of our favorite tools perfect for helping eCommerce sellers and their team work remotely.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
Customer Expectations: 18 Things Today’s Shoppers Want
Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.