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Tag: ecommerce
Don’t Let Holiday Shipping Delays Drive Your Customers Away
Widespread shipping delays are expected this 2020 holiday season, but these eCommerce tips for customer communication can help you minimize the damage and keep shoppers coming back to your store.
What Your Customers Are Thinking About During Christmas 2020
Guest post from OnBuy on what shoppers are thinking this holiday season, along with ways to address their concerns and keep them coming back to your store.
Navigating the Holiday Return Rush
In this edition of “Notes from the C-Suite Desk,” Jodi discusses how to plan your holiday return strategy, including common challenges and how to solve them.
How to Manage Orders & Maintain the Customer Experience During the Holiday Shopping Season
Guest article from Linnworks on the top challenges facing eCommerce sellers this holiday season, as well as tips on how to tackle them.
Sprint 11 Debuts Facebook Messenger Integration, Live Chat Management and More
From a new Facebook Messenger integration to live chat instant message management and more, Sprint 11 has the customer service tools eCommerce pros need.
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