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Tag: ecommerce
21 Sure-Fire Ways to Encourage Customer Loyalty
From providing excellent service and top-notch products to hiring the right people, here are 21 ways to boost customer loyalty that you can implement today.
How eBay Seller Bedrooms Plus Improved Customer Service
Bedrooms Plus company director Craig McCormack discusses how his team uses Replyco to improve customer service, email management and communications.
32 Research-Supported Customer Retention Strategies that Really Work (with Stats)
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
43 Customer Appreciation Tactics that Can Improve Brand Loyalty
Want to show buyers you value them and encourage brand loyalty? Use our guide to determine the best customer appreciation method(s) for your business.
5 Customer Service Books Every eCommerce Seller Should Read
Customer service is the key to eCommerce success. Here are five books that offer real-world advice to help you take yours to the next level.
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32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.