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Tag: ecommerce
How eBay Seller Bedrooms Plus Improved Customer Service
Bedrooms Plus company director Craig McCormack discusses how his team uses Replyco to improve customer service, email management and communications.
32 Research-Supported Customer Retention Strategies that Really Work (with Stats)
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
43 Customer Appreciation Tactics that Can Improve Brand Loyalty
Want to show buyers you value them and encourage brand loyalty? Use our guide to determine the best customer appreciation method(s) for your business.
5 Customer Service Books Every eCommerce Seller Should Read
Customer service is the key to eCommerce success. Here are five books that offer real-world advice to help you take yours to the next level.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
Customer Expectations: 18 Things Today’s Shoppers Want
Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.