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Tag: customer service

Using Customer Service as a Marketing Strategy

In this edition of “Notes from the C-Suite Desk,” Jodi offers common sense tips on how to use great customer service to achieve marketing and sales goals.

Read This and Save 30 Minutes per Day on Customer Messaging

What would an extra 30 minutes per day mean to you as an eCommerce seller? Use these tried-and-true methods to save time every day on customer messaging.

How Replyco Helped eBay Seller Bedrooms Plus Improve Communications & Customer Service

Bedrooms Plus company director Craig McCormack discusses how his team uses Replyco to improve customer service, email management and communications.

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

July 15, 2020 - customer serviceeBaytools

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Replyco Sprint 7 - New Features including eBay Returns and Refunds

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How to Write a Value Proposition / Product Description that Sells

Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.

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