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Tag: customer service
25 Rules for Great Customer Service: Your Step-by-Step Guide
We’ve compiled data from tons of resources to list the top 25 rules for great customer service. Here’s your ultimate guide.
15 Companies with Amazing Customer Service + What They Teach Us
From Amazon to Trader Joe’s, here are 15 companies that provide excellent customer service, as well as the business lessons you can learn from them.
35 Things Every Seller Should Do to Offer Great Customer Service
In our latest full-length guide, we’re counting down everything you should be doing to offer excellent customer service.
How to Run a Customer-Centric Business: The Ultimate Guide
Putting customers first is a sure-fire way to increase sales, growth and ROI. Here’s a step-by-step guide to creating a customer-centric business strategy.
Three Tips to Take Control of your Customer Service in 2021
Embrace a customer-service mindset in the new year to stand out from the competition. Learn how from the eCommerce experts at Replyco.
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Replyco Sprint 7: New Features Take User Experience to the Next Level
With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.
3 Useful Tools for Managing Teams Remotely
More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.
32 Research-Supported Customer Retention Strategies that Really Work (with Stats)
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.