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Tag: customer service
How to Build a CRM Strategy as Good as Amazon’s
Want to grow your eCommerce business and take profits to new heights? Put together a stellar CRM strategy by learning from the best: Amazon.
7 Steps for Turning Angry Customers into Brand Ambassadors
Everyone who works in sales will encounter dissatisfied shoppers at some point. Here’s how to turn angry customers into loyal brand ambassadors.
How to Contact eBay Customer Service in 2021
The recent pandemic means eBay phone support is temporarily unavailable, but here are all the ways you can contact eBay customer service right now.
25 Rules for Great Customer Service: Your Step-by-Step Guide
We’ve compiled data from tons of resources to list the top 25 rules for great customer service. Here’s your ultimate guide.
15 Companies with Amazing Customer Service + What They Teach Us
From Amazon to Trader Joe’s, here are 15 companies that provide excellent customer service, as well as the business lessons you can learn from them.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.