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Tag: customer service
How RaceTI Slashed Time Spent on Customer Messaging in Half
Rauf Baig handles all of the customer messaging for RaceTI on his own, yet doesn’t spend a ton of time doing so. Learn more about his techniques here.
How Cheeky Zebra Saved 1.5 Hours per Day & Improved Customer Service
Learn how eCommerce seller Cheeky Zebra uses Replyco to reduce manual efforts and save time while taking customer service to the next level.
How to Build a CRM Strategy as Good as Amazon’s
Want to grow your eCommerce business and take profits to new heights? Put together a stellar CRM strategy by learning from the best: Amazon.
7 Steps for Turning Angry Customers into Brand Ambassadors
Everyone who works in sales will encounter dissatisfied shoppers at some point. Here’s how to turn angry customers into loyal brand ambassadors.
How to Contact eBay Customer Service in 2021
The recent pandemic means eBay phone support is temporarily unavailable, but here are all the ways you can contact eBay customer service right now.
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5 Tips for Issuing an Effective Customer Apology
Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.
State of eCommerce: Buyer Habit Trends
More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.
23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales
Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.
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