Learn. Connect. Engage.

Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.

Brainery

Tag: customer service

How RaceTI Slashed Time Spent on Customer Messaging in Half

Rauf Baig handles all of the customer messaging for RaceTI on his own, yet doesn’t spend a ton of time doing so. Learn more about his techniques here.

How Cheeky Zebra Saved 1.5 Hours per Day & Improved Customer Service

Learn how eCommerce seller Cheeky Zebra uses Replyco to reduce manual efforts and save time while taking customer service to the next level.

How to Build a CRM Strategy as Good as Amazon’s

Want to grow your eCommerce business and take profits to new heights? Put together a stellar CRM strategy by learning from the best: Amazon.

May 18, 2021 - AmazonCRMcustomer service

7 Steps for Turning Angry Customers into Brand Ambassadors

Everyone who works in sales will encounter dissatisfied shoppers at some point. Here’s how to turn angry customers into loyal brand ambassadors.

How to Contact eBay Customer Service in 2021

The recent pandemic means eBay phone support is temporarily unavailable, but here are all the ways you can contact eBay customer service right now.

March 11, 2021 - customer serviceeBayhow-to

Popular

You may also like

What eBay Star Colors Mean + How to Improve Yours - Replyco Helpdesk Software for eCommerce

What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

12234 Views
Customer service

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

12000 Views
eBay’s Policy

Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

7442 Views

Popular