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Tag: customer service
How RaceTI Slashed Time Spent on Customer Messaging in Half
Rauf Baig handles all of the customer messaging for RaceTI on his own, yet doesn’t spend a ton of time doing so. Learn more about his techniques here.
How Cheeky Zebra Saved 1.5 Hours per Day & Improved Customer Service
Learn how eCommerce seller Cheeky Zebra uses Replyco to reduce manual efforts and save time while taking customer service to the next level.
How to Build a CRM Strategy as Good as Amazon’s
Want to grow your eCommerce business and take profits to new heights? Put together a stellar CRM strategy by learning from the best: Amazon.
7 Steps for Turning Angry Customers into Brand Ambassadors
Everyone who works in sales will encounter dissatisfied shoppers at some point. Here’s how to turn angry customers into loyal brand ambassadors.
How to Contact eBay Customer Service in 2021
The recent pandemic means eBay phone support is temporarily unavailable, but here are all the ways you can contact eBay customer service right now.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.