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Tag: customer service

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

The 29 Most Important Customer Service Skills for eCommerce Sellers

From patience to product knowledge, these are the 29 must-have customer service skills every eCommerce pro should develop and master.

Workshop: Streamline Customer Service

Learn messaging best practices, how to prepare and create a workflow and watch a demonstration on implementing autoresponders, email templates and more.

May 12, 2020 - customer servicehow-to
Announcing Replyco Brainery - Customer Service and eCommerce Resource Center

Introducing Replyco Brainery: Workshops & Webinars for Customer Service and eCommerce

Introducing Replyco Brainery, your source for blogs, guides, workshops, webinars, news and more centered around customer service and eCommerce.

May 12, 2020 - customer servicehow-to

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Replyco Sprint 7 - New Features including eBay Returns and Refunds

Replyco Sprint 7: New Features Take User Experience to the Next Level

With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.

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3 Useful Tools for Managing Remote Teams Replyco Helpdesk for eCommerce

3 Useful Tools for Managing Teams Remotely

More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.

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How to Write a Value Proposition / Product Description that Sells

Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.

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