Learn. Connect. Engage.
Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.
Tag: tools
Sprint 11 Debuts Facebook Messenger Integration, Live Chat Management and More
From a new Facebook Messenger integration to live chat instant message management and more, Sprint 11 has the customer service tools eCommerce pros need.
Sprint 10 Introduces Live Chat, eBay “INR” Cases, Cdiscount Integration & More
You asked; we answered. Our Sprint 10 update offers a host of new customer service tools and user-requested features for eCommerce sellers across marketplaces.
Improve Efficiencies with Sprint 9 Proactive Messaging, Exports, Sorting & More
From proactive eBay messaging to exportable reporting, and new features to customize your experience, Sprint 9 is designed to help you find and respond to important information faster.
Sprint 8 Offers Better Dashboard & Reporting, New Dark Mode Theme and More
The Replyco Sprint 8 update provides eCommerce sellers with a host of useful tools to better manage communications, including our new Dashboard.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.
Popular
You may also like
What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.