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Resources for eCommerce
How Cheeky Zebra Saved 1.5 Hours per Day & Improved Customer Service
Learn how eCommerce seller Cheeky Zebra uses Replyco to reduce manual efforts and save time while taking customer service to the next level.
How eCommerce Seller ShopMonk Improved Customer Support by 30%
Learn how successful eCommerce seller ShopMonk used Replyco helpdesk software to slash response times by 30% and improve customer support.
How eBay Seller Bedrooms Plus Improved Customer Service
Bedrooms Plus company director Craig McCormack discusses how his team uses Replyco to improve customer service, email management and communications.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.