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Resources for eCommerce
How RaceTI Slashed Time Spent on Customer Messaging in Half
Rauf Baig handles all of the customer messaging for RaceTI on his own, yet doesn’t spend a ton of time doing so. Learn more about his techniques here.
How Cheeky Zebra Saved 1.5 Hours per Day & Improved Customer Service
Learn how eCommerce seller Cheeky Zebra uses Replyco to reduce manual efforts and save time while taking customer service to the next level.
How eCommerce Seller ShopMonk Improved Customer Support by 30%
Learn how successful eCommerce seller ShopMonk used Replyco helpdesk software to slash response times by 30% and improve customer support.
How eBay Seller Bedrooms Plus Improved Customer Service
Bedrooms Plus company director Craig McCormack discusses how his team uses Replyco to improve customer service, email management and communications.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
Customer Expectations: 18 Things Today’s Shoppers Want
Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.