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Tag: customer expectations

Customer Expectations - Replyco Helpdesk Software for eCommerce

Guides

Customer Expectations: 18 Things Today’s Shoppers Want

Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.

February 13, 2021 - customer expectations customer experience ecommerce

Popular

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

5 Tips for Issuing an Effective Customer Apology

Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.

State of eCommerce: Buyer Habit Trends

More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.

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Replyco Sprint 7 - New Features including eBay Returns and Refunds

Replyco Sprint 7: New Features Take User Experience to the Next Level

With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.

3 Useful Tools for Managing Remote Teams Replyco Helpdesk for eCommerce

3 Useful Tools for Managing Teams Remotely

More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.

Customer Service Skills

The 29 Most Important Customer Service Skills for eCommerce Sellers

From patience to product knowledge, these are the 29 must-have customer service skills every eCommerce pro should develop and master.

Popular

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

5 Tips for Issuing an Effective Customer Apology

Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.

State of eCommerce: Buyer Habit Trends

More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.

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Replyco <> Linnworks Demo

Watch a pre-recorded live demonstration geared specifically to Linnworks users to showcase how both solutions work to help eCommerce sellers manage their customer service.

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Navigating Internationalization & the Post-Brexit Landscape

Learn valuable insights on how to navigate the challenges of internationalization and the post-Brexit landscape.