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Resources for eCommerce

80+ Email Marketing Stats (Some of These Might Surprise You)

Email marketing can improve everything from ROI to engagement. Here’s your full guide to all the stats you need to know for 2021 and beyond.

How to Create the Best Customer Experience Strategy: 27 Pro Tips

From building trust to understanding your buyers, there are tons of ways you can improve the customer experience. Here are our 27 pro tips.

January 19, 2021 - customer experiencehow-totips

91+ Sales Stats You Can’t Afford to Miss

From using social selling techniques to proactively asking for referrals, here are 91+ stats that can help you make more sales.

January 15, 2021 - SalesStatstips

50+ CRM Stats All Sellers Need to Know for 2021

From increasing sales to boosting ROI, here are the top CRM facts and stats you need to know for the new year and beyond.

January 8, 2021 - CRMSalesStats

Features and Benefits: Your Complete Guide from A–Z

Everything you need to know about the differences between features and benefits, as well as tips for including both in your product descriptions.

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What eBay Star Colors Mean + How to Improve Yours - Replyco Helpdesk Software for eCommerce

What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

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Customer service

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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eBay’s Policy

Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

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