Learn. Connect. Engage.
Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.

Tag: customer journey map
How to Create a Customer Journey Map: Steps + Examples
Learn why every seller needs a customer journey map strategy, plus find simple instructions and step-by-step examples in this easy-to-follow guide.
Popular
You may also like
How to Block a Buyer on eBay (Steps + Tips)
Unfortunately, sellers must sometimes block a buyer on eBay. Learn how to do it, plus get expert insights on why and when you should, here.
What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.