LTVplus

LTVplus is an outsourcing company that provides customer service for e-commerce brands. We build, train and manage dedicated teams of live chat agents, customer support agents and recovery specialists ,that will help you scale your customer support through live chat, email, social media, voice and SMS.

LTVplus

LTVplus provides world-class customer service outsourcing to help e-commerce brands increase their Customer Lifetime Value.

LTVplus provides world-class customer service outsourcing to help e-commerce brands increase their Customer Lifetime Value. We recruit and train agents from all over the world to give your e-commerce business the right people, skills and languages for success.

Why dedicated agents?

The only way to provide the best customer service is to know your business inside-out.

Dedicated customer service agents live and breathe your brand. They understand your mission and represent your business in the best possible way. They reinforce your brand’s image to help grow your business.

Our approach is supported by our three uniques.

LTV-Driven Approach

Increasing your Customer Lifetime Value is always the main goal when we work together.

We help increase sales and abandoned cart recovery to help drive your business growth.

Highly-Trained Dedicated Agents

Every customer service agent undergoes extensive training before they are assigned to your account.

Agents assigned to your brand work only for your brand. 100% dedication means 100% focus.

Consultations & Playbooks

Our Customer Success Manager will provide optimization strategies to ensure your contact center is a profit center.

We implement playbooks based on our clients’ success stories to help you achieve your business goals with customer service.