Replyco Helpdesk Platform Integration With Telegram
Safe & Secure Customer Communication with Telegram
Respond to Telegram messages directly within Replyco for yet another layer of customer support alongside email, live chat and social messaging.
Let Customers Reach You From Any Device
Easily Access Telegram Messages
With Telegram, more customers can instantly connect with you on-the-go from their phones, tablets and other mobile devices. And for your customer support team, Telegram messages can be conveniently opened and replied to straight from the Instant Messages panel of Replyco
Quicker Response Rates
Enhance customer satisfaction by improving your response rate. Telegram’s lightning quick communication capabilities combined with Replyco’s integrated marketplace data, team coordination tools and user-friendly interface is a winning formula for world class customer service!
Powerful Customer Support Capabilities
The Replyco Telegram integration gives you the support you need to handle any type of customer inquiry. Troubleshooting a product or service issue and need some more information? With Telegram, customers can instantly send and receive data up to 2 GB in size of ANY file type — docs, videos, PDF’s, source code — you name it!
Integration Setup is Simple as ABC
It only takes only a few minutes to connect your Telegram account with Replyco for convenient access to all of your customer messages in one user-friendly interface. But if you ever get lost, our step-by-step guides will walk you through everything you need, Plus, our Concierge Customer Support is always here to help you through phone, email and chat.
Telegram is an open source, global messaging application dedicated to security, speed and simplicity. With end-to-end encryption, Telegram users can feel safe knowing their messages are completely private. Boasting over 500 million active monthly users, Telegram is considered one of the fastest messaging applications on the market and is among the 10 most downloaded apps in the world. Telegram is entirely free, can be accessed from virtually any phone, tablet or computer, and allows for unrestricted file transfers of any type, making it ideal for Replyco customer support.