Replyco Helpdesk & Platform Integration With Email
Provide Next Level Email Support
Integrate your email wherever it’s hosted to manage buyer messages with ease. Leverage Replyco’s powerful customer service tools to unleash the true potential of your email customer support.
A Better Email Experience for eCommerce Sellers
Greater Flexibility and Control
If you are selling on a marketplace or platform that isn’t yet in our list of ever-expanding integrations, adding your associated POP/IMAP email account to Replyco is the perfect way to ensure that you get all of your eCommerce messages in one user-friendly inbox. It’s also a great way to manage any role-based emails like info@, support@, etc.
By adding your email account into Replyco you can take full advantage of custom email templates and auto-response rules to reply to common customer questions in half the time. Use rules to automatically route incoming messages and custom folder labels to organize your inbox.
Effortless Team Organization
With simple task-assignment, we make it easy to coordinate your customer service operations at the office or around the world. Assign your eBay messages to one team member and your email “return request” messages to another. With unlimited users at no extra cost, manage and monitor your customer support however you see fit.
Quick and Painless Configuration
You don’t have to be a tech wizard to integrate your POP/IMAP email. It only takes 3 simple steps to start receiving emails via Replyco. Our step-by-step help documents provide you with all of the information you need to get started right away. However, should you run into any hiccups, we are there for you! Our concierge customer support is available to every Replyco user via phone, live chat and email.