fbpx

Blog

Brainery
fly icon
Brainery | | Happy Employees = Happy Customers

Happy Employees = Happy Customers

customer support | May 12, 2020

Last Updated: May 26, 2020

Achieving Employee Satisfaction Replyco Helpdesk for eCommerce

Most business leaders clearly understand that their success depends on how happy their customers are. But did you ever stop to think about how your employee’s happiness could ultimately affect your customer satisfaction?

Most business leaders clearly understand that their success depends on how happy their customers are. But did you ever stop to think about how your employee’s happiness could ultimately affect your customer satisfaction?  Here are some insights on how to achieve an employee-focused culture.

1. Show employees that you support them

Feedback and recognition are both very necessary. They must also rely on a healthy, caring and supportive work environment to boost the level of customer experience.

2. Support inspiring employee development

Employees want to learn they have opportunities ahead of them if they improve. This inspires them to provide unique service to your customers knowing they stand to achieve more ahead.

3. Create a fun work environment

Creating fun at the workplace could mean creating a positive work environment where employees feel comfortable. Your employees must feel fulfilled with their employment before they can engage others with happiness.

4. Reward and recognize them

Establishing a reward program to recognize your employees is a huge motivational factor.

 

Source: https://www.industryleadersmagazine.com

You may also like

Workshop Recap | Ep 1 Streamline Customer Service

Learn messaging best practices, how to prepare and create a workflow and watch a demonstration on implementing autoresponders, email templates and more.

eCommerce 101: What’s the Difference Between Customer Service & Customer Support?

Learn about the difference between customer service and customer support, as well as how they work together and tips for mastering both.

State of eCommerce: Buyer Habit Trends

More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.

Popular

Get eCommerce Insights

Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.