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Brainery | , | How to Manage Your eCommerce Business Through the Holidays

How to Manage Your eCommerce Business Through the Holidays

Holidays 2020webinar | December 9, 2020
Manage eCommerce Business

Replyco CGO Jodi Gaines & Linnworks Marketing Manager Jenny Chaffin talk about how to manage your eCommerce business through the holidays.

A recording of the webinar with Replyco CGO Jodi Gaines and Linnworks Marketing Manager Jenny Chaffin.

Watch the Recorded Video

In a recent webinar, Replyco CGO Jodi Gaines and Linnworks Marketing Manager Jenny Chaffin got together to discuss tips on how to manage your eCommerce business through the holidays and into 2021. From the importance and evolution of total commerce to the need for meeting customers where they are, this video contains insights that no online seller can afford to miss.

In the video, you’ll learn about:

  • Shift to total commerce + multi-channel support.
  • 2020 US / UK shipping cut-off dates.
  • Ways to anticipate and react to support challenges.
  • Preparing for increased inquiry volume.
  • Auto-responder and template best practices.
Jodi Gaines CGO Replyco Helpdesk for eCommerce

About the author: Jodi Gaines

Jodi has been helping eCommerce sellers improve their communication and marketing strategies for more than 20 years. She currently serves as a Strategic Advisor for Replyco Helpdesk. Jodi was also the co-founder, CEO and editor at ReplyManager (sold to Xsellco in 2015) and has helped manage growth strategies for multiple businesses and start-ups, including eBay, VWERL and Stop Aging Now (The Clorox Company). Follow Jodi on LinkedIn.

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