How to Manage Your eCommerce Business Through the Holidays
Replyco CGO Jodi Gaines & Linnworks Marketing Manager Jenny Chaffin talk about how to manage your eCommerce business through the holidays.
A recording of the webinar with Replyco CGO Jodi Gaines and Linnworks Marketing Manager Jenny Chaffin.
In a recent webinar, Replyco CGO Jodi Gaines and Linnworks Marketing Manager Jenny Chaffin got together to discuss tips on how to manage your eCommerce business through the holidays and into 2021. From the importance and evolution of total commerce to the need for meeting customers where they are, this video contains insights that no online seller can afford to miss.
In the video, you’ll learn about:
- Shift to total commerce + multi-channel support.
- 2020 US / UK shipping cut-off dates.
- Ways to anticipate and react to support challenges.
- Preparing for increased inquiry volume.
- Auto-responder and template best practices.
