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52 Ways to Handle Customer Complaints Like a Pro
Customer complaints are a guaranteed part of working in sales, but here are 52 tips for turning unhappy shoppers into loyal brand ambassadors.
What Your Customers Are Thinking About During Christmas 2020
Guest post from OnBuy on what shoppers are thinking this holiday season, along with ways to address their concerns and keep them coming back to your store.
22 Ways to Collect Customer Feedback — The Ultimate Guide
Customer feedback is crucial to business growth and profitability. Here are 22 different ways to collect it throughout the buyer journey.
43 Customer Appreciation Tactics that Can Improve Brand Loyalty
Want to show buyers you value them and encourage brand loyalty? Use our guide to determine the best customer appreciation method(s) for your business.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.