Customer Catch-Up Workshop September 1 (Ep 3)
Last Updated: September 20, 2020
Join the Replyco team for a customer workshop to discuss new features and updates, plus share your own ideas, feedback and questions. Join the conversation.
Many thanks to everyone who joined us for our latest Customer Catch-Up Workshop! As usual, the latest episode in Replyco’s monthly series was hosted by company CEO Artem Verovenko and CGO Jodi Gaines. Throughout the hour-long workshop, we shared information about new Replyco features and updates and discussed insights on eCommerce customer service. We also got the chance to answer several great, thoughtful questions from attendees.
Here’s a quick rundown of a few of the topics covered during Episode 3 on September 1st:
- Proactive eBay Messaging
- Exportable Reporting & New Custom Fields
- Flexible Message Sorting Options
- The Ability to Download Linnworks Invoices
- Improved Handling of Unwanted Messages in Reporting
- Smaller, “Stickier” Buttons for Saved Space & Reduced Scrolling
- One-Click Button for Changing Status to “Unread”
- Answers to Customer Questions
- Much More
Feel free to watch or re-watch the full video of our Customer Catch-Up Workshop any time below (or on our YouTube channel). And we look forward to seeing you at the next workshop on October 6th at 2pm BST (9am EST)!