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Resources for eCommerce

Customer Catch-Up Workshop October 6 (Ep 4)

Join the Replyco team for a customer workshop to discuss new features and updates, plus share your own ideas, feedback and questions. Join the conversation.

July 28, 2020 - webinar

Customer Catch-Up Workshop September 1 (Ep 3)

Join the Replyco team for a customer workshop to discuss new features and updates, plus share your own ideas, feedback and questions. Join the conversation.

July 28, 2020 - webinar

Customer Catch-up Workshop July 28 (Ep 2)

We hope you enjoyed our Customer Catch-Up Workshop! Read on to review what we covered and to access the full webinar video.

June 25, 2020 - tipswebinar

Workshop: Streamline Customer Service

Learn messaging best practices, how to prepare and create a workflow and watch a demonstration on implementing autoresponders, email templates and more.

May 12, 2020 - customer servicehow-to

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32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

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