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Resources for eCommerce
50+ CRM Stats All Sellers Need to Know for 2021
From increasing sales to boosting ROI, here are the top CRM facts and stats you need to know for the new year and beyond.
Explaining the Amazon Return Policy in Simple Terms
If you need to process a customer return or even make one yourself, having a clear understanding of Amazon’s return policy will make your life a lot easier.
Three Tips to Take Control of your Customer Service in 2021
Embrace a customer-service mindset in the new year to stand out from the competition. Learn how from the eCommerce experts at Replyco.
Features and Benefits: Your Complete Guide from A–Z
Everything you need to know about the differences between features and benefits, as well as tips for including both in your product descriptions.
Happy Holidays from Our Family to Yours
The entire Replyco team would like to wish you and your loved ones a happy, healthy and safe holiday, as well as a successful start to 2021!
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What eBay Star Colors Mean + How to Improve Yours
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32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.