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Tag: how-to
The 29 Most Important Customer Service Skills for eCommerce Sellers
From patience to product knowledge, these are the 29 must-have customer service skills every eCommerce pro should develop and master.
How to Write a Value Proposition / Product Description that Sells
Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.
Workshop: Streamline Customer Service
Learn messaging best practices, how to prepare and create a workflow and watch a demonstration on implementing autoresponders, email templates and more.
Introducing Replyco Brainery: Workshops & Webinars for Customer Service and eCommerce
Introducing Replyco Brainery, your source for blogs, guides, workshops, webinars, news and more centered around customer service and eCommerce.
How to Create the Perfect Work-From-Home Environment
Working from home has both its advantages and disadvantages. Here are a few tips to help you stay productive while telecommuting.
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32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.