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Resources for eCommerce
5 Tips for Issuing an Effective Customer Apology
Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.
3 Useful Tools for Managing Teams Remotely
More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.
Introducing Replyco Brainery: Workshops & Webinars for Customer Service and eCommerce
Introducing Replyco Brainery, your source for blogs, guides, workshops, webinars, news and more centered around customer service and eCommerce.
How to Create the Perfect Work-From-Home Environment
Working from home has both its advantages and disadvantages. Here are a few tips to help you stay productive while telecommuting.
Tools to Help eCommerce Sellers Work Remotely
From Slack to Todoist, we’ve put together a list of our favorite tools perfect for helping eCommerce sellers and their team work remotely.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.