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Resources for eCommerce
How to Manage Orders & Maintain the Customer Experience During the Holiday Shopping Season
Guest article from Linnworks on the top challenges facing eCommerce sellers this holiday season, as well as tips on how to tackle them.
Using Customer Service as a Marketing Strategy
In this edition of “Notes from the C-Suite Desk,” Jodi offers common sense tips on how to use great customer service to achieve marketing and sales goals.
5 Ways to Prepare Your eCommerce Store for the Holidays
‘Tis the season! Slay the holidays by making sure these 5 areas of your eCommerce business are prepped, perfected and ready for the shopping rush.
Read This and Save 30 Minutes per Day on Customer Messaging
What would an extra 30 minutes per day mean to you as an eCommerce seller? Use these tried-and-true methods to save time every day on customer messaging.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.