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Tag: how-to

How to Expand Your eCommerce Business to Amazon

Guest post from AMZScout on the five steps sellers should follow when expanding their eCommerce business to Amazon.

March 24, 2021 - Amazonecommercehow-to

How to Contact eBay Customer Service in 2021

The recent pandemic means eBay phone support is temporarily unavailable, but here are all the ways you can contact eBay customer service right now.

March 11, 2021 - customer serviceeBayhow-to

How to Create a Customer Journey Map: Steps + Examples

Learn why every seller needs a customer journey map strategy, plus find simple instructions and step-by-step examples in this easy-to-follow guide.

How to Get Great Customer Reviews (& Why You Need Them)

Learn more about why customer reviews are important (including stats), ways to collect them and how to encourage positive feedback.

25 Rules for Great Customer Service: Your Step-by-Step Guide

We’ve compiled data from tons of resources to list the top 25 rules for great customer service. Here’s your ultimate guide.

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Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.

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32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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