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Resources for eCommerce

Jodi Gaines Joins Replyco as Chief Growth Officer

Replyco’s new CGO, Jodi Gaines, brings with her a long history of brand building, growth management and dedication to helping eCommerce sellers succeed.

May 12, 2020 -

Tips On How to Make Customers Feel Good

Everyone wants to feel appreciated, including your customers. Here are a few tips to show customers that you have their back.

May 12, 2020 - customer support

Happy Employees = Happy Customers

Most business leaders clearly understand that their success depends on how happy their customers are. But did you ever stop to think about how your employee’s happiness could ultimately affect customer satisfaction?

May 12, 2020 - customer support

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32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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Customer Expectations - Replyco Helpdesk Software for eCommerce

Customer Expectations: 18 Things Today’s Shoppers Want

Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.

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