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Resources for eCommerce
Don’t Let Holiday Shipping Delays Drive Your Customers Away
Widespread shipping delays are expected this 2020 holiday season, but these eCommerce tips for customer communication can help you minimize the damage and keep shoppers coming back to your store.
How to Manage Your eCommerce Business Through the Holidays
Replyco CGO Jodi Gaines & Linnworks Marketing Manager Jenny Chaffin talk about how to manage your eCommerce business through the holidays.
What Your Customers Are Thinking About During Christmas 2020
Guest post from OnBuy on what shoppers are thinking this holiday season, along with ways to address their concerns and keep them coming back to your store.
Navigating the Holiday Return Rush
In this edition of “Notes from the C-Suite Desk,” Jodi discusses how to plan your holiday return strategy, including common challenges and how to solve them.
Email Marketing: Your Definitive Guide to List Building
The ultimate resource for getting the most out of your list building campaigns, featuring expert insights from the email marketing pros at Litmus.
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Customer Expectations: 18 Things Today’s Shoppers Want
Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.