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Resources for eCommerce

What Your Customers Are Thinking About During Christmas 2020

Guest post from OnBuy on what shoppers are thinking this holiday season, along with ways to address their concerns and keep them coming back to your store.

December 9, 2020 - ecommerceHolidays 2020tips

Navigating the Holiday Return Rush

In this edition of “Notes from the C-Suite Desk,” Jodi discusses how to plan your holiday return strategy, including common challenges and how to solve them.

November 26, 2020 - ecommerceHolidays 2020returns

Email Marketing: Your Definitive Guide to List Building

The ultimate resource for getting the most out of your list building campaigns, featuring expert insights from the email marketing pros at Litmus.

How to Manage Orders & Maintain the Customer Experience During the Holiday Shopping Season

Guest article from Linnworks on the top challenges facing eCommerce sellers this holiday season, as well as tips on how to tackle them.

November 3, 2020 - ecommerceHolidays 2020how-to

Sprint 11 Debuts Facebook Messenger Integration, Live Chat Management and More

From a new Facebook Messenger integration to live chat instant message management and more, Sprint 11 has the customer service tools eCommerce pros need.

October 29, 2020 - ecommercerelease notestools

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32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

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