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Resources for eCommerce

Selling Used Items Online? 8 ReCommerce Tips to Maximize Sales

The experts at Replyco breakdown the best practices for selling used items online and gaining an edge in the competitive reCommerce market.

January 13, 2021 - ecommerceSalestips

50+ CRM Stats All Sellers Need to Know for 2021

From increasing sales to boosting ROI, here are the top CRM facts and stats you need to know for the new year and beyond.

January 8, 2021 - CRMSalesStats

Explaining the Amazon Return Policy in Simple Terms

If you need to process a customer return or even make one yourself, having a clear understanding of Amazon’s return policy will make your life a lot easier.

January 6, 2021 - Amazonecommercereturns

Three Tips to Take Control of your Customer Service in 2021

Embrace a customer-service mindset in the new year to stand out from the competition. Learn how from the eCommerce experts at Replyco.

Features and Benefits: Your Complete Guide from A–Z

Everything you need to know about the differences between features and benefits, as well as tips for including both in your product descriptions.

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What eBay Star Colors Mean + How to Improve Yours - Replyco Helpdesk Software for eCommerce

What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

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Customer service

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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eBay’s Policy

Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

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