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Resources for eCommerce

Replyco Announces Integration with Amazon Australia

Replyco’s highly anticipated Amazon Australia integration is now available! Learn how to add the integration, what it includes and more here.

What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

How to Avoid Amazon Scams as a Seller

Amazon scams aren’t just a concern for online shoppers; sellers need to protect themselves as well. Here are 4 common scams and how to avoid them.

March 12, 2021 - Amazonecommercescams

How to Contact eBay Customer Service in 2021

The recent pandemic means eBay phone support is temporarily unavailable, but here are all the ways you can contact eBay customer service right now.

March 11, 2021 - customer serviceeBayhow-to

How to Create a Customer Journey Map: Steps + Examples

Learn why every seller needs a customer journey map strategy, plus find simple instructions and step-by-step examples in this easy-to-follow guide.

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What eBay Star Colors Mean + How to Improve Yours - Replyco Helpdesk Software for eCommerce

What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

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Customer service

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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Customer Expectations - Replyco Helpdesk Software for eCommerce

Customer Expectations: 18 Things Today’s Shoppers Want

Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.

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