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Resources for eCommerce
How to Remove Negative Feedback on eBay (Tips for Sellers)
Discover your options as a seller and the steps you should take to remove negative feedback on eBay. Plus, find tips for improving future reviews.
How to Sell Like-New Items on Amazon Renewed
Explore everything eCommerce pros need to know about Amazon Renewed — including the definition, allowed items, how to get started and more.
How eCommerce Seller ShopMonk Improved Customer Support by 30%
Learn how successful eCommerce seller ShopMonk used Replyco helpdesk software to slash response times by 30% and improve customer support.
eBay Account Suspensions: Types, Reasons & Ways to Fix Them
eBay account suspensions can be stressful, costly and even devastating to your eCommerce business. Here are some tips for avoiding or fixing them.
How to Calculate Shipping and Handling Costs so You Don’t Lose Money
eCommerce sellers need to calculate shipping and handling costs on all items to avoid losing money or setting prices too high. Here’s how to do it.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.