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Resources for eCommerce
Happy Holidays from Our Family to Yours
The entire Replyco team would like to wish you and your loved ones a happy, healthy and safe holiday, as well as a successful start to 2021!
How to Use Auto-Responders to Get a Handle on the Holiday Rush
A guide to using Replyco’s auto-responders to ensure that your customers aren’t left hanging during the holiday break.
52 Ways to Handle Customer Complaints Like a Pro
Customer complaints are a guaranteed part of working in sales, but here are 52 tips for turning unhappy shoppers into loyal brand ambassadors.
Don’t Let Holiday Shipping Delays Drive Your Customers Away
Widespread shipping delays are expected this 2020 holiday season, but these eCommerce tips for customer communication can help you minimize the damage and keep shoppers coming back to your store.
What Your Customers Are Thinking About During Christmas 2020
Guest post from OnBuy on what shoppers are thinking this holiday season, along with ways to address their concerns and keep them coming back to your store.
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32 Research-Supported Customer Retention Strategies that Really Work (with Stats)
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
Replyco Sprint 7: New Features Take User Experience to the Next Level
With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.
3 Useful Tools for Managing Teams Remotely
More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.
