Learn. Connect. Engage.

Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.

Brainery

Resources for eCommerce

What Your Customers Are Thinking About During Christmas 2020

Guest post from OnBuy on what shoppers are thinking this holiday season, along with ways to address their concerns and keep them coming back to your store.

December 9, 2020 - ecommerceHolidays 2020tips

Navigating the Holiday Return Rush

In this edition of “Notes from the C-Suite Desk,” Jodi discusses how to plan your holiday return strategy, including common challenges and how to solve them.

November 26, 2020 - ecommerceHolidays 2020returns

Email Marketing: Your Definitive Guide to List Building

The ultimate resource for getting the most out of your list building campaigns, featuring expert insights from the email marketing pros at Litmus.

How to Manage Orders & Maintain the Customer Experience During the Holiday Shopping Season

Guest article from Linnworks on the top challenges facing eCommerce sellers this holiday season, as well as tips on how to tackle them.

November 3, 2020 - ecommerceHolidays 2020how-to

Sprint 11 Debuts Facebook Messenger Integration, Live Chat Management and More

From a new Facebook Messenger integration to live chat instant message management and more, Sprint 11 has the customer service tools eCommerce pros need.

October 29, 2020 - ecommercerelease notestools

Popular

You may also like

Replyco Sprint 7 - New Features including eBay Returns and Refunds

Replyco Sprint 7: New Features Take User Experience to the Next Level

With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.

2250 Views
3 Useful Tools for Managing Remote Teams Replyco Helpdesk for eCommerce

3 Useful Tools for Managing Teams Remotely

More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.

2119 Views
Customer Retention

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

2115 Views

Popular