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Resources for eCommerce
What Your Customers Are Thinking About During Christmas 2020
Guest post from OnBuy on what shoppers are thinking this holiday season, along with ways to address their concerns and keep them coming back to your store.
Navigating the Holiday Return Rush
In this edition of “Notes from the C-Suite Desk,” Jodi discusses how to plan your holiday return strategy, including common challenges and how to solve them.
Email Marketing: Your Definitive Guide to List Building
The ultimate resource for getting the most out of your list building campaigns, featuring expert insights from the email marketing pros at Litmus.
How to Manage Orders & Maintain the Customer Experience During the Holiday Shopping Season
Guest article from Linnworks on the top challenges facing eCommerce sellers this holiday season, as well as tips on how to tackle them.
Sprint 11 Debuts Facebook Messenger Integration, Live Chat Management and More
From a new Facebook Messenger integration to live chat instant message management and more, Sprint 11 has the customer service tools eCommerce pros need.
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Replyco Sprint 7: New Features Take User Experience to the Next Level
With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.
3 Useful Tools for Managing Teams Remotely
More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.
32 Research-Supported Customer Retention Strategies that Really Work (with Stats)
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
