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Resources for eCommerce

5 Ways to Offer Free Shipping Without Losing Money

Free shipping is a great way to increase sales, but you need to avoid losing money in the process. Here are 5 ways to ship free and still make a profit.

June 2, 2021 - ecommercehow-toshipping

How Cheeky Zebra Saved 1.5 Hours per Day & Improved Customer Service

Learn how eCommerce seller Cheeky Zebra uses Replyco to reduce manual efforts and save time while taking customer service to the next level.

How to Write Better eBay Product Descriptions (& Make More Sales)

Learn how to create eBay product descriptions that get shoppers’ attention, lead to more sales and help your company grow.

How to Build a CRM Strategy as Good as Amazon’s

Want to grow your eCommerce business and take profits to new heights? Put together a stellar CRM strategy by learning from the best: Amazon.

May 18, 2021 - AmazonCRMcustomer service

5 Tips for Managing an eCommerce Referral Program

Guest post from Elevation Marketing VP of strategy and marketing services Ryan Gould on how to better manage your eCommerce referral program.

May 13, 2021 - ecommercemarketingtips

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What eBay Star Colors Mean + How to Improve Yours - Replyco Helpdesk Software for eCommerce

What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

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Customer service

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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eBay’s Policy

Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

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